Shipping & Return Policy
Shipping and Return Policy for BZAR:
Shipping Policy:
Order Processing: Upon placing an order with BZAR, we strive to process and dispatch your items within 48 hours, excluding weekends and public holidays.
Discreet Packaging: We understand the importance of privacy. Rest assured, all orders are packaged discreetly to ensure your privacy is maintained throughout the delivery process.
Shipping Confirmation: Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information. This allows you to monitor the status of your delivery until it reaches your doorstep.
Delivery Timelines: We aim to deliver your order within 2–10 working days from the date of dispatch. Please note that delivery times may vary depending on your location and any unforeseen circumstances beyond our control.
Remote Locations: While we strive to reach all corners of India, some remote areas, such as Northeast India, Jammu & Kashmir, and Kerala, may experience longer delivery times.
Delivery Partners: We partner with reputable courier companies to ensure reliable and timely delivery of your orders.
Return Policy:
Eligibility: We want you to be completely satisfied with your purchase from BZAR. If for any reason you are not satisfied, you may return unworn, unwashed, and undamaged items within 7 days of delivery for a full refund or exchange.
Return Process: To initiate a return, please contact our customer service team at contact@bzarindia.com with your order number and reason for return. We will provide you with a return authorization and instructions on how to proceed.
Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method to ensure your return reaches us safely.
Refund Processing: Once your return is received and inspected, we will issue a refund to your original payment method within 7–10 business days. Please note that shipping charges are non-refundable.
Exchanges: If you wish to exchange an item for a different size or color, please indicate your preference when initiating the return. We will do our best to accommodate your request, subject to availability.
Damaged or Defective Items: In the unlikely event that you receive a damaged or defective item, please contact us immediately for assistance. We will arrange for a replacement or refund as appropriate.
Final Sale Items: Please note that final sale items are not eligible for return or exchange unless they are damaged or defective upon receipt.
We hope this Shipping and Return Policy provides clarity and reassurance regarding your shopping experience with BZAR. If you have any further questions or concerns, please don't hesitate to reach out to us.
Thank you for choosing BZAR for your lingerie needs.
While we strive for punctual delivery of all orders, unforeseen circumstances may occasionally cause delays. Should your order be delayed for any reason, please don't hesitate to raise a ticket or contact our support portal. We'll prioritize addressing the issue promptly and ensuring your order reaches you at the earliest convenience.